Why is my email needed to register?

• Your email address is the unique identifier in our records.
• It is critical that you use the same email for each transaction (registration, room deposit,
  remaining balance and for other forms of communication).
• Please provide us with your updated email should it change so we can update our
  records.

Can I use the same email to register more than one retreating?

• No, each applicant must fill out a separate application using his/her own email address.
• Using the same email address for more than one applicant will override and cancel the
  first application.

When is payment due?

• Initial deposits are due at time of registration.
• Your final balance payment is due 30 days prior to your arrival date.
• A link to make your final payment is included in an email reminder that is sent a 6-8 weeks prior to the start of your retreat. 
• Please follow the directions provided to make your payment.
• If you have questions about making your payment or are having difficulty, please contact us using the contact form. 

Where can I find a confirmation number to make a payment?

• Go to the retreats page and press the link to your retreat.
• When you are asked for your Confirmation number there will be a link to click to have your confirmation number sent to you.​

Why is my credit card payment not being accepted?

• Review how you entered your payment.
• When entering your payment, do not use the dollar sign ($). Use numeric input only (e.g., 250.00, not $250.00).​
• If you have questions about making your payment or are having difficulty, please contact us using the contact form. 

If I am on the waitlist, when will I know if I have been accepted to the retreat?

• As space becomes available, we reach out to the 1st person on the wait list.
• If we do not hear back from that person within 24 hours, we move on to the next person on the list, and
  so on.
• We are happy to let you know what number you are on the wait list; please contact us using the contact form.